FAQ
What services do you provide?
We provide the following:
- Residential and commercial electrical work
- Free in home estimates
- Extended hours of operation
- A Home Electrical Safety Survey of all electrical systems
What are your hours of operation?
Our hours of operation are from 8:00am to 4:30pm Monday through Friday,
Can I cancel my appointment?
Your appointment may be canceled by phone 48 hours in advance.
Can I provide the materials?
Yes, you can provide your own materials such as fixtures, outlets, and switches. However, Get Wired Electric will not warranty these items and may refuse them if they do not meet code requirements.
Are parts and labor warranted? How long?
All labor is warranted for one year from the date of installation. Parts supplied by Get Wired Electric, excluding bulbs, are warranted for one year unless otherwise noted.
What if I am not satisfied with my service?
If you are unsatisfied for any reason, you are encouraged to call the office to discuss your concerns. We want to know how we can serve you better!
Do you accept competitor’s coupons or estimates?
We will gladly review a complete, specific breakdown of proposed services or discount from a competitor. We will match our competitor’s price if the proposed work and materials are equal to our proposal.
Do I have price protection?
Due to fluctuating industry costs, a competitor’s estimate and/or coupons must be brought to us no more than 5 days before or after our services are rendered.
Can I submit my own plans?
Yes, we would be happy to review your plans. We would, however, request a non-returnable copy.
Is there a charge for an on-site estimate?
No, estimates are absolutely free of charge.
Do you repair appliances?
No, unfortunately we do not at this time.
Do you provide emergency service?
Yes, we do provide 24 hour emergency service. An emergency is any call that necessitates immediate service in order to provide for your safety.
Do you accept credit cards?
Absolutely, for your convenience we accept MasterCard, American Express, Visa and Discover credit cards
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